Simply select the country you want, and we’ll give you the number to call.
 
In-country toll-free number, if available English-speaking operators: IDD
Medical and Legal assistance 
 
 
Full multi-trip travel insurance *
 
 
Visa Infinite concierge 
 
 
Crisis Response Assistance
 
 
Visa Premium Privileges line
 
 
 
For Global Card Assistance Service please click here »

Full multi-trip travel insurance
For general enquiries: VISAMEtravelinsurance@axa-travel-insurance.com
For claims: claims@axa-assistance-claims.com
For complaints: customer.support@axa-travel-insurance.com

* The Full multi-trip travel insurance help line number will be answered 9.00am to 5.00pm BST. For immediate assistance outside these hours, please call GCAS, available 24/7.
For Global Card Assistance Service please click here »

Full multi-trip travel insurance
For general enquiries: VISASAtravelinsurance@axa-travel-insurance.com
For claims or complaints: info@ricl.co.za

* The Full multi-trip travel insurance help line number will be answered 9.00am to 5.00pm BST. For immediate assistance outside these hours, please call GCAS, available 24/7.