Your favourite view. Her favourite flowers. Your favourite restaurant table. Her favourite masseuse. When you’re travelling, the details make all the difference. That’s why, far beyond merely planning and executing your travel arrangements, your complimentary Visa Infinite Travel Concierge takes note of your preferences to provide bespoke experiences, wherever you find yourself.
Flights, car hire and hotel bookings
For flight bookings, the Visa Infinite Travel Concierge employs a wide range of booking systems to ensure good value scheduled flights are available on the days you require. You are fully protected by ATOL, and only ATOL and IATA bonded agencies are used to issue flight tickets.

Our reservation system for flights, car hire and hotels is complemented with an extensive supplier network. So whether you're looking for a safari for the family, a business flight to Berlin or a romantic weekend away, we can take care of all the details.

Villas, cottages, train tickets, visas, day trips
As a one-stop travel shop we can recommend and reserve villas and cottages, book train tickets, sort out visas and arrange day tours and adventure trips. We’ll recommend the places most suited to your likes and dislikes, and advise on all the things you can do during your stay. Ultimately, there are no limits to what we can arrange.

Itinerary planning
Complex worldwide itineraries are our specialty, whether you're travelling for business or pleasure. With the specialist information that we have at our fingertips, we can arrange all travel, connections and accommodation, with specific facilities whenever required.

Bespoke package tours
We have strong relationships with travel companies that specialize in uniquely luxurious, secluded, relaxing, romantic – or simply unique – destinations. With their help, we take pleasure in creating uniquely tailored packages, with accommodation ranging from villas to chalets and even castles. For each bespoke request you make, you'll receive at least two fabulous options. And once you've made your decision, we'll go ahead and make the appropriate arrangements.

Hotel recommendations
Give us your requirements and you can count on our recommendations. This international service ensures that all hotels are properly insured. Only ABTA bonded partnered suppliers are used for packages that combine air and hotel accommodation. In the unlikely event of a company becoming insolvent during your holiday, you can rest assured your return journey will be either as planned or an alternative journey will be arranged.

Every detail counts
There’s nothing we can’t take care of: chauffeur reservations and airport transfers, travel and health advice*, insurance queries, currency advice… and your favourite beverage, at just the right temperature, awaiting you on arrival.

*Health advice is limited to general health advice given by telephone.

While Visa is fully committed to providing the best service to its members and end users, we cannot take responsibility for the concierge services provided by third parties. They are solely responsible for providing the facilities and services that they agree with a cardholder. They reserve the right to decline fulfilment of any cardholder request that is deemed either illegal or immoral. Cardholders will be required to pay for any concierge service that they have agreed to accept, once that request has been fulfilled by our concierge agency. Payments should preferably be made with Visa Infinite.
Further information
For more information talk to us »