Talk to us
Whether you need to brief our Infinite Concierge, find the nearest ATM or claim for a damaged purchase, give us a call. We offer expert assistance 24 hours a day, 7 days a week, 365 days a year*, in 9 languages, with immediate access to an international translation service.
| In-country toll-free number, if available | English-speaking operators: IDD | |
Visa Infinite concierge  |
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| Full multi-trip travel insurance * | ||
| Purchase Protection and Extended Warranty * | ||
| Medical and Legal assistance |
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| Crisis Response Assistance | ||
| Visa Premium Privileges line | ||
For Global Card Assistance Service please click here »
Full multi-trip travel insurance, Purchase Protection and Extended Warranty For general enquiries: VISAMEtravelinsurance@axa-travel-insurance.com For claims: claims@axa-assistance-claims.com For complaints: customer.support@axa-travel-insurance.com * The Full multi-trip travel insurance help line number and Purchase Protection and Extended Warranty help line number will be answered 9.00am to 5.00pm BST. For immediate assistance outside these hours, please call GCAS, available 24/7. For Global Card Assistance Service please click here » Full multi-trip travel insurance, Purchase Protection and Extended Warranty For general enquiries: VISASAtravelinsurance@axa-travel-insurance.com For claims or complaints: info@ricl.co.za * The Full multi-trip travel insurance help line number and Purchase Protection and Extended Warranty help line number will be answered 9.00am to 5.00pm BST. For immediate assistance outside these hours, please call GCAS, available 24/7. |
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