



Why let the pleasure of a special purchase be spoiled by misfortune? Whether you need a replacement or repair, leave it to us.
Faulty equipment, unhelpful retailer? go
When you buy quality, you expect it to last. That’s why we automatically extend the manufacturer’s warranty for an additional 12 months (to a maximum of 24). You don’t even need to register the purchase with us, no matter whether it’s for your own use or bought as a gift. Then if the retailer or manufacturer won’t repair or replace your purchase, just give us a call.
Download ‘Purchase Protection and Extended Warranty Terms and Conditions’ (pdf) » *
Find the number you need now »
*The document at the link is a summary of the insurance. Please contact Concierge if you wish to view the policy in full.
Accidentally ruined or lost a brand new purchase? go
Enamel paint on a new carpet. Ink on a new jacket. Or perhaps your new mobile’s just been swiped from under your nose. If bad luck strikes within 90 days of your purchase, take advantage of your automatic cover – just call and put your misfortune behind you. (Please note than any stolen item will need to be reported to the police as well.)
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Download ‘Purchase Protection Terms & Conditions’ (pdf) » *
*The document at the link is a summary of the insurance. Please contact Concierge if you wish to view the policy in full.



When you buy quality, you expect it to last. That’s why we automatically extend the manufacturer’s warranty for an additional 12 months (to a maximum of 24). You don’t even need to register the purchase with us, no matter whether it’s for your own use or bought as a gift. Then if the retailer or manufacturer won’t repair or replace your purchase, just give us a call.
- Cover up to $5,000 per item, $7,500 per incident and $20,000 per year maximum
- Boats, motorised vehicles, land or buildings, consumables, perishables or services are not covered

Find the number you need now »
*The document at the link is a summary of the insurance. Please contact Concierge if you wish to view the policy in full.


Enamel paint on a new carpet. Ink on a new jacket. Or perhaps your new mobile’s just been swiped from under your nose. If bad luck strikes within 90 days of your purchase, take advantage of your automatic cover – just call and put your misfortune behind you. (Please note than any stolen item will need to be reported to the police as well.)
- Cover up to $5,000 per item, $7,500 per incident and $20,000 per year maximum
- An excess of $50 is applicable to each and every claim
- Loss or damage must occur within 90 days of purchase
- Boats, motorised vehicles, land or buildings, consumables, perishables or services are not covered


*The document at the link is a summary of the insurance. Please contact Concierge if you wish to view the policy in full.
